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Consumer Tips

If you are considering the purchase or rental of point-of-use (POU) water quality improvement equipment, here are a few consumer tips from the Water Quality Association (WQA):

  • If you suspect you have a problem with your water, have it tested to confirm the nature and extent of the problem. For aesthetic problems like hardness, your water can be analyzed in your home by a professional such as a WQA Certified Water Specialist (CWS); for health concerns, consult a state certified or other reputable laboratory.
  • Research the water quality improvement products available before you buy. Check performance capabilities, warranty, maintenance provisions, and general operation. Be an educated consumer.
  • Price is an important factor, but don't let it be your only criteria. Capacity, special features or company services may make a more expensive product a more appropriate choice.
  • All products require maintenance. Some technologies also require periodic component replacement. Determine whether you or the dealer will perform these functions.
  • Look for the WQA Gold Seal on the POU equipment. It indicates the product met industry standards by sample testing.
  • Research the reputation and legitimacy of the company or sales representative you choose. You may want to check customer references before you sign a contract.
  • Multiple water quality problems may require multiple product solutions, a "systems" approach which combines several technologies in one system.
  • Some in-home water tests can look spectacular, but the findings have little significance. Ask what's being determined by a test and what it means to you.
  • Deal with a professional, such as a WQA certified professional. Check your telephone directory or write WQA.
  • Look for a company that supports the POU Industry Voluntary Product Promotion Guidelines and Professional Standards as published by WQA.

Enjoy Your Quality Water!

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Activated Carbon Filtration